Thursday, 22 April 2010

A Loveable Rogue!

The Designer Diamond is a wonderful machine with so many advanced features, it sets it apart from the rest! We did have one in the workshops this week that was frankly.. a beast.

We swapped it out for a customer as it periodically sewed backwards like a thing possessed, and the would correct itself. Lee(our service technician) and I spent hours faultfinding it to no avail, as it would work ok and then start going backwards again.

We decided the fault must have happened in the factory build, so we decided to strip it down back to the casting, and rebuild it.

The last item out is the bottom shaft. On removing this, we found the feed cam (mounted on the bottom shaft) which is responsible for sewing direction was a loose fit with it's driving gear, not visible to the naked eye! A new bottom shaft, and a rebuild with the settings manual well thumbed completely solved the problem, and the machine runs beautifully, and has taken up residence in our course centre for general use. A loveable rogue finally tamed!

Wednesday, 21 April 2010

New Help with 3D and 4D Embroidery System Issues!

I have found this document that seems to deal with all the dongle and firewall issues with 3D and 4D Embroidery Systems.

Find more at



Monday, 19 April 2010

Wednesday, 7 April 2010

Last few remaining places available!
Friday 16th May
Guest tutor Kathleen Laurel Sage presents a one day workshop (10-4pm)
Machine Embroidered Treasure Boxes
Ideal for sending small special gifts or just sitting in their glory on display. Use scraps of beautiful fabrics with machine embroidery to embellish, along with beads and sequins and any other bits and bobs that dress them to a glorious rich finish.
To book this course or to view our full range of courses visit our website or for more information call us on
0115 9881550